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What our Customers Say.....
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This is a selection of genuine emails received from our customers since 2004.
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Hi
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We recently had delivered some units you made for us - and I have to say how well they are made! I could not go back to flat packs again after seeing the solidity of your units supplied. Very pleased.
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MC Apr 2008
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Dear Penny
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Kitchen arrived at around 1:00pm. Delivery men were very helpful and the cabinets look great.
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RC Feb 2008
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Hi
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I just wanted to say that I am currently looking into kitchen designs/makers for a kitchen renovation we have planned about a year down the track - I came across your site via Google and have to say it is the most easy to use, helpful, clear site I have come across - everything is easy to find and your kitchen planner is brilliant, the prices are clear and simple to work out and the whole thing has proved incredibly helpful. The gallery is terrific and shows off your lovely kitchens very well. I have saved you to my favourites so that when the time comes I will be calling you to quote for our new kitchen!
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VI Feb 2008
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Hi Russ & Penny
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Here are some photos of our kitchen (finished at long last!) The kitchen you supplied is of a very good quality and we absolutely love it. Thanks again for all your help and advice!
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AJ Nov 2007
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Hi,
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Everyone loves our kitchen, it has become the centre of our home and is certainly standing up to the wear and tear imposed by two little boys and their farming toys!
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We nearly popped in during the summer as Avon Beach is now our favourite seaside destination and we leave home at what seems like the crack of dawn to get down before the crowds.
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Kind regards
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SM Oct 2007
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Dear Russ, Julie and Penny
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Please find attached some pictures of our kitchen which we are really pleased with. Hope the photos do it justice!!
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Best wishes and thanks.
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NB Oct 2007
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Dear Penny and Russ
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I hope these images reach you in time to be used for your website - I have been meaning to send them for a long time! Thank you so much for all that you did to help us achieve such a fabulous kitchen that - a year and a bit down the line we are still SO pleased with. Any problems that we had were dealt with in such a friendly way and we have had no hesitation in recommending you to our friends and others who have commented on it.
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The photos hopefully go some way to demonstrating just how attractive and unique your bespoke kitchens are, but also how well they fit into the busy and often chaotic heart of a family home. (We also thought you might like to see the individual location used by our cat for his food!)
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Thank you so much again, kind regards,
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A, B, H and O H Oct 2007
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Dear Penny and Russ
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At last I have finally managed to ‘clear’ my kitchen and attempted to take some photographs for you. Do hope they are suitable. I think you will agree that the kitchen looks great and how my daughter in law designed it really works. I am pleased with the quality of the units and the service I received from Handmade Kitchens was superb.
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VH Oct 2007
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Dear Penny and Russ
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Please find attached some photos of our kitchen which is now just about complete. We love it - excellent quality and looks great. Thanks for all your help.
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AF and KS Oct 2007
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Dear Russ and Penny
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Had meant to send some photos ages ago. We are very pleased with the end result. Hope the photos might be of use to you. Once again many thanks for your service and help.
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K and T. B Oct 2007
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Penny and Russ
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We are delighted with the kitchen. Please find attached some low resolution photos - taken before it was quite complete. We can send you higher resolution copies if you would like them for your website.
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A and M Oct 2007
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Hi Penny
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Many thanks for all your help and advice. The kitchen looks superb and we are really delighted with the quality of the units and the transformation to our house!
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LK Oct 2007
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Hi Russ, Julie and Penny,
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Just finished the kitchen. Very well made and easy to fit. Very pleased we chose you. Anyway here are some pictures, the paint was Farrow & Ball “Hound Lemon”
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CD Oct 2007
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Hi Russ
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The kitchen is being fitted at the moment and looks fab, we are so pleased with it!
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AJ Sept 2007
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Hi There
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Arrived and looks great - being fitted right now. Thanks to you and the team for all your help.
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NM July 2007
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Hi Russ and Penny
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We are thrilled to bits with our kitchen which looks fantastic now that the granite is in place and the painting is underway. The quality of the units is brilliant and your service has been outstanding. Eat your heart out Clive! Will send photos when finished. Thanks for everything.
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CC June 2007
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Dear Penny
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At long last I am enclosing the pictures of our kitchen, before during and after refurbishment. I hope you will agree its been quite a transformation. Please feel free to use whatever you want to. We are very pleased with the design and quality of the units. Your service was first class and I would happily buy from you again or recommend your company.
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PE April 2007
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I would like to take this opportunity to say how happy we are with the kitchen. The quality/build and look is great. My wife cannot wait to see it installed and complete.
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DK April 2007
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Penny
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Our kitchen is now fitted and painted and we hope today to start using it.It’s really lovely and we’re very pleased with the cupboard quality. Your delivery men were excellent, both in communication beforehand and in the care and efficiency they took on delivery.
Thank you so much for your help and the completely stress-free management of our order.
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K&CC April 2007
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Hi Russ
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I am absolutely thrilled with my oak units.
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EH April 2007
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Our kitchen looks great (you delivered it last August) and we have painted it in cream - looks like it has always been here and fitted into all the little corners I had measured up for. I will email photos one day when I can work out how to do it!
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JF 6 March 2007
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Dear Russ/Penny
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My kitchen has finally been fitted and is looking fantastic (and very expensive) I can’t believe its mine!!! Once it has all been painted I will get some photos off to you. Everyone who has seen it so far thinks its fabulous, and thats just the workmen. Thanks for all your help and patience!
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TT 8 December 2006
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Thank you so much Penny as always the service is excellent. It won’t be the last order as there are a couple of larder cupboards to build around the fridge but I have to earn the money first! Many Thanks.
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TS 8 December 2006
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Dear Penny and Russ
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A letter of complete happiness and satisfaction! Our kitchen is beautiful and your customer service exemplary. We will be recommending you to everyone we meet.
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Happy Christmas
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N&JH 30 November 2006
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Hi
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I wanted to thank you for the efficient service end to end on my kitchen order. I am delighted with my kitchen which arrived as promised on Saturday with a very pleasant delivery man! Thanking you again for a great service.
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AM 26 October 2006
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Dear Russ
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We are immensly happy with our kitchen and when we have the tiling finished will send you some photos. In the meantime we are ready to think about installing other units and I attach a word document listing our requirements.
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EB 19 October 2006
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Dear Russ
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We are very pleased with our kitchen. I will send you through some images, but we LOVE it!
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AH 14 September 2006
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Dear Russ/Penny
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Kitchen is now installed and looks fab, and is being admired by our friends and family. We’ll send you some before and after pics when the units have been painted. I think you’ll be impressed with the transformation.
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PE 5 September 2006
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Hello Penny
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Please pass my compliments to Russ; I am so impressed with the quality of the kitchen it really does look beautiful and built to such a high specification; even my husband who is fussy was impressed with the high standard of craftsmanship. Incidentally, its not even fully in place yet and we have received compliments already! I will send a picture once everything is in place for your website
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KD 30 August 2006
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Dear Russ
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We have now received all the kitchen units, worktops and upstands and we would just like to say how pleased we are with them. The quality is excellent and we are all looking forward to seeing them in place. Many thanks for your help and for an excellent product.
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JP 26 August 2006
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Hello Russ
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Well we are finally begining to fit our kitchen the builders are nearing the end at last!! The kitchen is exactly what i imagined and more thankyou for an amazingly easy and smooth purchase. Once again many thanks for a fantastic kitchen at a stunning price
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EF 8 August 2006
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Hi Russ
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Kitchen is excellent will send photos and endorsement when finished.
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CB 16 June 2006
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Hello Russ
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We are busy apply numerous coats of oil to the oak units - the more you do the more fab they look !
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EB 15 June 2006
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Dear Russ
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Our kitchen arrived this morning. It all looks fantastic and beautifully made. We can’t wait to see it all fitted and painted.
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AL 15 April 2006
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Hi Russ
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We got our kitchen from you a week ago, its great, top quality, perfect fit.
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MB 11 April 2006
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Hi Russ
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The kitchen is now fitted and I’m absolutely delighted with the result.
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DP 13 March 2006
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Hi Russ
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We are making steady progress fitting our kitchen, and I have to say we are so pleased with the units. We are looking forward to enjoying the end result. Thank you for the excellent products and service.
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SS 3 March 2006
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Hi Russ
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I’ve just taken delivery of our beautiful kitchen. Thanks again, it is just what I imagined and more.
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MD 19 January 2006
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Hi Russ
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My kitchen looks absolutely brilliant, better than I could have hoped
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AC 18 January 2006
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Hi Russ
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I hope you had a lovely Christmas, and I would like to wish you a very happy new year. We returned from our holiday yesterday to find our kitchen looking absolutely stunning as it had been painted while we were away.
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SF 3 January 2006
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the kitchen you supplied was excellent, now that its all finished we are more than happy with it, we found your service and workmanship to be excellent so if I can be of any further assistance please let me know.
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RR 1 November 2005
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Hi Russ
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We absolutely love our kitchen units we are so glad that we traveled to see your show room
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RB 30 October 2005
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Dear Russ
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The kitchen arrived early on Saturday and it looks great. The workmanship looks to be first class and we're very pleased. It's excellent value for money.
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KM 27 October 2005
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Dear Russ
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hope these photos (via three messages) can be of use in your website. We are delighted with our kitchen and it is much admired by all who see it. I particularly like my little larder. Wishing you continued success with the business
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HD 22 October 2005
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Russ
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The kitchen looks so fantastic I’ve decided to go the whole hog and buy granite worktops!!
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GH 3 October 2005
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Dear Russ
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Thank you for your help with our kitchen, we are very pleased with the result.
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LD 27 September 2005
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Dear Russ
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Not sure if remember the **** of Cambridge. We had a lovely pine kitchen from you about this time last year. We lavished lots of love on it, painted it cream and with iroko worktops it looked sensational and I am sure it sold our house in Cambridge for us.We are now in Oxford in a much smaller house and we have been spoilt by a handmade kitchen and we are wondering if we might be able to afford one again.
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SC 26 September 2005
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Russ
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I hope you are well. The kitchen looks great. Thank you genuinely for a good job and a pleasant service.
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AW 20 September 2005
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Hi Russ
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It's a long time since you have heard from me way back in March but I thought I better send you some pictures of the gorgeous kitchen you made it's the best money we have spent. We are the ones from Pittenweem, Fife, Scotland.
I would be very privileged if you were to add our kitchen to your web site. We painted the kitchen in 'House White' by Farrow & Ball. The tiles we added to the sink unit are hand painted by Griselda Hill (Wemyss pottery Ceres). It has turned out fabulous it goes so well with the style of house and all my friends are extremely envious (they think we paid a fortune!)
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CM 22 August 2005
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Hi Russ
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Thanks again and we have already had a number of interested spectators and have recommended you to them. Best of luck with your London showroom and techno-abilities willing will try to forward pictures when its all done.
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WL 19 July 2005
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Hi Russ
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I wanted to write to say thank you very much for our kitchen, which arrived safely on Saturday. It looks beautiful and very well made, and I cannot wait to install it. You and your colleagues have been helpful and responsive throughout, and I will be very happy to recommend you to friends in the future.
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HA 4 July 2005
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Thanks again Russ. The kitchen is looking great already and I’m looking forward to being able to send you a photo of the finished room (after tiling, painting, etc)
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GB 28 June 2005
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The kitchen looks wonderful and we are very pleased with it.
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SH 10 June 2005
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The kitchen looks great- thank you
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JB 3 June 2005
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The cabinets look fine and we will start fitting tomorrow.
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LJ 22 May 2005
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Thank you Russ for your excellent and prompt service.
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CH 9 May 2005
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Thanks ever so much for supplying the units.I can’t wait to get it all finished. We’re really impressed with the units and they will enhance our old cottage considerably. Thanks again for all your help.
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MH 15 April 2005
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Hi Russ
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Hope you are well. The kitchen is fitted and looking absolutely fab! Thank you
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DC 9 April 2005
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Hello Russ,
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Just to let you know the kitchen has arrived safely in Pittenweem today, we are delighted with it, its better than we could have imagined. We have our paint from Farrow & Ball so once we have it installed and painted and the new cooker is in place we will send you some photographs for your website.
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Thanks Russ for giving us what we wanted you cetainly aim to please. I’m so glad we discovered your website.
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All the best for the future.
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CM 11 March 2005
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We have been very pleased with the customer service and standard of workmanship regarding our order with your company.
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CB 27 February 2005
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Hi Russ
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Kitchens units excellent, and fitting well.
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JC 20 February 2005
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Russ
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